Home / Terms of Use
Last Updated: 10 November 2025
Welcome to Ermes & Co, operated by Stish Trading (“we,” “our,” or “us”). These Terms of Use govern your access to and use of our website https://ermesandco.ae/ and all related services. By using this website, you agree to these Terms. If you do not agree, please refrain from using the site.
By visiting or purchasing from our website, you acknowledge that you have read, understood, and accepted these Terms of Use and our Privacy Policy. We reserve the right to amend or update these Terms at any time without prior notice. The updated version will take effect once posted on this page.
You agree to use the website for lawful purposes only and in accordance with UAE laws. You must not:
We reserve the right to restrict access, suspend, or terminate your account or site use if we believe these Terms have been violated.
All products displayed on Ermes & Co are subject to availability. We strive to ensure all descriptions, prices, and specifications are accurate, but errors may occur. In such cases, we reserve the right to correct inaccuracies, update information, or cancel orders where necessary.
Prices are listed in UAE Dirhams (AED) and include applicable taxes unless otherwise stated.
4. Orders and Payments
By placing an order, you confirm that all information provided is accurate and complete. All payments are processed securely through approved UAE or international payment gateways. We reserve the right to refuse or cancel any order in cases of suspected fraud, error in pricing, or non-compliance with our policies.
Once payment is confirmed, you will receive an electronic order confirmation.
5. Shipping and Delivery
We deliver within the UAE (and internationally where applicable) through trusted logistics partners.
Delivery times may vary depending on product availability, destination, and courier schedules. We are not liable for delays caused by third-party logistics providers, customs clearance, or events beyond our control.
6. Returns and Exchanges
We adhere to the UAE Consumer Protection Law and accept returns or exchanges in accordance with our Returns Policy, provided that:
Customized or made-to-order products may not be eligible for return unless faulty or damaged.
7. Intellectual Property
All content on this website—including text, images, product designs, graphics, and logos—is the exclusive property of Stish Trading or its licensors.
You may not copy, reproduce, distribute, or use any materials from this site without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by UAE law, Stish Trading shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Your sole remedy for dissatisfaction with the website is to discontinue its use.
9. Indemnification
You agree to indemnify and hold harmless Stish Trading, its directors, employees, and affiliates from any claims, losses, or damages resulting from your violation of these Terms or misuse of the website.
10. Third-Party Links
Our website may contain links to external websites for convenience. We do not endorse or control these third-party sites and are not responsible for their content, products, or privacy practices.
Your access to third-party sites is at your own risk.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Emirate of Dubai, UAE, unless otherwise required by applicable law.
12. Contact Us
For questions or concerns about these Terms, please contact:
Stish Trading
Ermes & Co. operates in UAE under Stish Trading – FZCO (License No: 37105; TRN: 104231901000001).
Email: info@ermesandco.ae
Address: IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates, PO Box: 338482
